Webinars
The RideAmigos Academy hosts regular webinars for its members, including anyone who manages transportation-related programs using RideAmigos technology. Check out our monthly Office Hours series for product news and announcements, community conversations, and opportunity to share your experiences and questions.
Previous Webinars
Office Hours June 2024 – Summer Release Tour
- Video
- Summary
Office Hours November 2023 – Fall 2023 Release Overview
- Video
We highlighted the big news in the Fall 2023 release, including first/last mile mode logging and service area-specific transportation options. Our team shared how these new features work and discussed how they can enrich your programs.
Office Hours May 2023 – Self-Service Content Management Tools
- Video
We announced new self-service content management tools. Join for a preview and to find out when you can get your hands on CMS for your TDM program!
Office Hours March 2023 – Redemption Verification + Commuter Challenges
- Video
Spring is here! Get ready for Bike Month and learn about new tools to analyze and manage who’s earning rewards.
Office Hours October 2022 – Cash Rewards + Carpool Update
- Video
If you missed this one, check out the recording for updates on cash-value rewards in CommuteRewards and new UI improvements for registered carpools.
Office Hours June 2022 – Achievements & Rewards
- Video
If you missed this one, watch the video for a crash course on using Achievements to boost engagement. We also shared how a long-running program transitioned to a new rewards system!
Office Hours Mar. 2022 – Pooling, Surveys, & More
- Video
Join us on March 23, 2022 for an exciting review of our latest product updates: Transitpool & Walkpool Updated Commuter Surveys & Reporting We’ll also be sharing additional information about the future of our Office Hours webinars.
Office Hours July 2021 – Email Updates
- Video
- Summary
This webinar covers recent updates to platform email systems that improve security, reliability, and user-friendliness.
Office Hours Mar. 2021 – Data Hygiene
- Video
- Summary
Our March '21 Office Hours features tips and tricks on user data hygiene and an announcement about new dashboard widget functionality that's coming soon!
Office Hours Jan. 2021
- Video
Listen and share with others from the RideAmigos Academy as we discuss plans for 2021 and how we're balancing the need for flexibility and the demands that returning to worksites will bring.
Office Hours Dec. 2020
- Video
It's hard to believe this crazy year is coming to a close. Join us for a look at some exciting updates coming to the RideAmigos platform as we prepare to turn the page to 2021.
Office Hours Nov. 2020 – Challenges
- Video
RideAmigos customers have put on some amazing commuter challenges throughout autumn and we're excited to highlight several of them in our November webinar.
Office Hours October 2020
- Video
- Summary
Join us for our October 2020 Office Hours for a walk-through of our incentive tool and a 'bring your questions' session to discuss anything and everything RideAmigos-related.
Office Hours September 2020
- Video
Join us for our September 2020 Office Hours to check out our newest product releases: Expanded CommuteRewards / Tango Card tools and Network Events!
Office Hours July 2020
- Video
Join us for our July 2020 Office Hours to catch up on the latest RideAmigos product and community news. As always we'll reserve time for an open Q&A session for any and all issues or ideas you'd like to discuss.
Office Hours June 2020 – New Management Dashboard
- Video
- Summary
We're tremendously excited to share both the launch of our new Academy website AND the debut of our new management dashboard! Check out the video and event recap to learn more.
Office Hours May 2020 – Carpool Conversations
- Video
- Summary
Our May 2020 Office Hours featured a conversation among RideAmigos Academy members about what they're hearing from their constituents about carpooling and what strategies they're pursuing related to carpooling.
Office Hours April 2020
- Video
Join us for our April 2020 Office Hours to learn about some exciting product launches we're rolling out for quarter 2! As always we'll reserve time for an open Q&A session for any and all RideAmigos-related issues or ideas you'd like to discuss.
Office Hours May 2020 – Community Conversation on COVID-19
- Video
- Summary
Given the unprecedented situation we are all facing concerning COVID-19, the RideAmigos Academy is using our monthly webinar time to host a community conversation for our customers.
Office Hours February 2020
- Video
- Summary
This month we're covering some frequently asked questions from our helpdesk and any questions listeners share during the program.
Office Hours January 2020
- Video
- Summary
Join us for our first Office Hours of 2020!This month we'll be discussing feature and product updates that will be coming your way over the course of the coming quarter and answering any and all questions you have about RideAmigos products and programs.
Office Hours 12/19/19
- Video
- Summary
Join us for our last Office Hours of 2019! This month we'll be sharing information about the roll out of our new Achievements module across the RideAmigos ecosystem, look at some incentive management updates, share about 2020 programs, and of course answer any and all questions you might have.
Office Hours 10/23/19 – Geo Networks and Advanced Carpools
- Video
- Summary
Don't miss out on our monthly Office Hours webinar series, a great opportunity to hear about what's going on in the world of RideAmigos. This month we're looking at some new upcoming features: advanced carpool management and geographic networks.
Office Hours 9/18/19 – Mobile Trip Planning
- Video
- Summary
Don't miss out on our monthly Office Hours webinar series, a great opportunity to hear about what's going on in the world of RideAmigos. This month we'll be looking at some exciting product updates that are coming down the pipeline, as well as saving time for any general Q&A you have about RideAmigos products and programs.
Office Hours 8/28/19
- Video
- Summary
Don't miss out on our monthly Office Hours webinar series, a great opportunity to hear about what's going on in the world of RideAmigos. This month we'll be looking at some exciting product updates that are coming down the pipeline, as well as saving time for any general Q&A you have about RideAmigos products and programs.
Office Hours 7/17/19 – Emails & Networks
- Video
- Summary
This month we share a basic overview of our built-in email tools, basics of network management, and more! Click through to watch the video and access links to referenced resources.
Office Hours 6/19/19 – Digital Inventory and Zapier Integration
- Video
- Summary
Don't miss out on our monthly Office Hours webinar series! This month we'll be showing how to integrate our Digital Inventory tools with other services via Zapier.
Office Hours 5/22/19 – Bonus Points Example
- Video
- Summary
Don't miss out on our monthly Office Hours webinar series, a great opportunity to hear about what's going on in the world of RideAmigos.
Office Hours 4/24/19 – Point Editing, Public Teams, and Achievements
- Video
Don't miss out on our monthly Office Hours webinar series, a great opportunity to hear about what's going on in the world of RideAmigos. This month we'll be taking a first look at some big updates to the RideAmigos Achievements module and gamification elements.
Office Hours 3/20/19 – Point Programs Tips, Tricks, and Announcements
- Video
- Summary
Don't miss out on our monthly Office Hours webinar series, a great opportunity to hear about what's going on in the world of RideAmigos. This month we'll be focusing on Point Programs and how they can help you implement advanced reward systems and workflows.
Office Hours 2/20/19 – V2.1 Roll Out, Waze Carpool Integration
- Video
- Summary
RideAmigos V2.1 interface is launching platform-wide on February 27th. Waze Carpool integration is live now for all customer platforms. Watch the video from our webinar to learn more!
Office Hours 1/16/19
- Video
Don’t miss out on our monthly Office Hours webinar series, a great opportunity to hear about what’s going on in the world of RideAmigos.
Office Hours 12/19/18
- Video
- Summary
Don’t miss out on our monthly Office Hours webinar series, a great opportunity to hear about what’s going on in the world of RideAmigos.
Office Hours 11/28/18
- Video
Don’t miss out on our monthly Office Hours webinar series, a great opportunity to hear about what’s going on in the world of RideAmigos. This month we'll be discussing two upcoming product updates: Carpool Verification and In-App Challenges.
Office Hours 10/17/18 – Bring Your Questions
- Video
Don’t miss out on our monthly Office Hours webinar series, a great opportunity to hear about what’s going on in the world of RideAmigos. This month's webinar will primarily be reserved for an extended Q&A session about any of our recent major announcements.
Office Hours 9/19/18 – CommuteRewards
- Video
- Summary
Don’t miss out on our monthly Office Hours webinar series, a great opportunity to hear about what’s going on in the world of RideAmigos. We’ll be announcing and demoing our new CommuteRewards program, as well as recapping Commute Tracker 2.0 and our new platform styling.
Coffee Talk X – SLOCOG Lead Super Commuter Meetup Q3-18
- Video
- Summary
This quarterly webinar meetup from the San Luis Obispo region includes an update on their local programs, a recap of highlights from ACT Conference 2018, and an example of a successful "How to Bike Commute" presentation used to increase employee engagement.
Office Hours 8/15/18 – Major Web Platform Updates
- Video
- Summary
Don’t miss out on our monthly Office Hours webinar series, a great opportunity to hear about what’s going on in the world of RideAmigos. We’ll be announcing and demoing some major updates to the style and interface of our web platform, as well as discussing launch plans for Commute Tracker 2.0. Director of Technical Services, Grant Heger, and Director of Customer Success, Corey Tucker, will be on hand to share news and answer questions.
Office Hours 7/25/18 – Commute Tracker 2.0
- Video
Don't miss out on our monthly Office Hours webinar series, a great opportunity to hear about what's going on in the world of RideAmigos. We'll be announcing and demoing a major new release of our mobile app - Commute Tracker 2.0! Director of Client Services, Grant Heger, and Operations Manager, Matt McKimmy, and other members of the RideAmigos team will be on hand to share news and answer questions.
Office Hours 6/13/18 – RideBoard, Nav Menus, Registration and More
- Video
- Summary
Don’t miss out on our monthly Office Hours webinar series, a great opportunity to hear about what’s going on in the world of RideAmigos. We'll be demoing our new RideBoard tool, new navigation menus and registration abilities, as well as answering any RideAmigos-related questions you may have.
All About Point Programs
- Video
Are you looking for ways to engage commuters beyond occasional challenges? Need a tool to manage more advanced programs? Look no further than RideAmigos-powered commuter point programs. Panelists share their point programs, from design to impact. Learn tips on how to design your own!
Office Hours 5/16/18 – New Support Request Portal
- Video
- Summary
This month we're taking a slight detour to discuss and demo our newly-launched support request portal. We'll look at why this is a huge step forward for our customers and show you how to log in to track and update your support requests.
Office Hours 4/18/18 – Cloned Programs, Nav and Registration Updates
- Video
Learn how you can clone programs for future use, and get a first peek at updates to navigation and registration that are coming down the pipeline. Our top-tier staff will be on hand to answer questions and share advice about how to make the most out of RideAmigos.
Office Hours 3/21/18 – Bring Your Questions
- Video
This month's session will be specifically dedicated to answering questions you have about how to use various RideAmigos features, strategies for setting up new programs, and more. Our Director of Client Services, Grant Heger, and Partner Success Manager, Corey Tucker, will be on hand to answer questions and share advice. Grant Heger, Director of Client Services, will be giving Academy members a preview of our soon-to-be-released bulk email tool and touching on the updates from our February 2018 release notes.
Bike Month 2018 Roundtable
- Summary
National Bike Month is just around the corner (in May) and many of us are finalizing our plans for bicycle-related challenges, incentives, and promotions. Thinking of doing something different this year? Want to find out what others have tried? Need some help with ideas or inspiration? This webinar will have something for everyone.
Office Hours 2/21/18 – Bulk Email Tool Preview
- Video
Office Hours is your monthly opportunity to learn what's new in the world of RideAmigos. Just tune in to this quick, 30-minute webinar! Grant Heger, Director of Client Services, will be giving Academy members a preview of our soon-to-be-released bulk email tool and touching on the updates from our February 2018 release notes.
Office Hours 1/17/18 – Updates to End User Dashboards
- Video
Happy New Year! To start 2018 off right, our first Office Hours webinar will focus on our recently-announced updates to end user dashboards. Our Director of Client Services, Grant Heger, will walk us through the changes that are being rolled out January 15th, and will answer any questions you might have about our ongoing process of updating our user interface / user experience.
Way To Go’s Go-Tober 2017 Challenge – Innovations, Learnings, and Celebrations
- Video
The Way to Go team from the Denver Regional Council of Governments is excited to share with us about their 2017 Go-Tober Challenge. Join the fun as we learn about how they continue to grow and evolve their annual commuter challenge year-over-year. They'll share strategies such as innovative scoring and reporting, marketing, and more.
Pre-Tax, Subsidies, & Partnerships – Exploring Win-Win Benefits | SLOCOG
- Video
- Summary
Gain a better understanding of transit/vanpool pre-tax fringe commuter benefits or non-reportable income subsidies under federal law. Hosted by Peter Williamson of SLOCOG / iRideshare.